The support platform for software teams.
Support your customers without losing your mind. Shared inbox, live chat, knowledge base, and an AI assistant — one platform, no add-ons, no surprise SKUs. Migrate from Zendesk in a weekend, not a quarter.
SupportCore is a unified customer support platform that combines a shared inbox, live chat, knowledge base, and AI-assisted replies into one tool. Built for software teams who want enterprise-level support without the enterprise complexity — one platform, no add-ons, no surprise SKUs. Used by Lord Systems every day to support FormFlow, ShopPin, and Logo Kit.
Whether you're a two-person startup or a studio shipping multiple products, SupportCore scales with you — not against you.
Start free and stay lean. Get a professional helpdesk with live chat and AI assistance from day one — without the Zendesk price tag.
Run support for your entire portfolio from one workspace. Each product gets its own branded inbox, help center, and portal — without paying per-seat for every launch.
Replace a fragmented stack of email, chat, and ticketing tools with one platform. Transparent pricing, real SLAs, and AI deflection that actually works.
A full-featured helpdesk that scales with your product portfolio, without the complexity.
Centralized ticket management across email, live chat, and your customer portal. One workspace, every conversation — with per-brand inboxes for teams that ship multiple products.
An embeddable chat widget with automatic routing drops onto your site in one line of code. Talk to customers in the moment, resolve issues before they turn into tickets.
Pilot handles routine questions 24/7 and generates suggested replies grounded in your knowledge base. Transparent per-purpose token tracking means no surprise AI bills.
Publish branded help articles that deflect tickets and power Pilot's answers. Syncs with Confluence so your internal docs stay in lockstep with public content.
Trigger-based workflows automatically assign, prioritize, alert, and close tickets. Your team spends less time sorting and more time actually helping customers.
A self-service branded portal with optional SSO lets customers submit and track requests without creating a separate account for every product they use.
Up and running in minutes. No steep learning curve.
Point your support email, drop the live chat widget on your site, and publish your first help articles. Your workspace is live in minutes.
Pilot answers routine questions 24/7 from your knowledge base and suggests replies for the rest — with transparent token tracking so you always know what AI costs.
Automation rules route, prioritize, and close tickets so your team can focus on conversations that actually need a human.
Slack notifications, inbound email, Confluence sync, SSO, webhooks, and a REST API keep SupportCore connected to your workflow.
SupportCore is the tool we build on and run our own support with — every FormFlow, ShopPin, and Logo Kit conversation lands here. When we improve it for ourselves, you get the update too.
Let's discuss how Lord Systems can help accelerate your software development, modernize your infrastructure, and scale your business with expert consulting.